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How to receive payment notifications in Paypal with Integromat

Получение уведомления о приходе денег Paypal через Integromat

Updated: 08.04.2023

In the previous article, I described how to automatically create invoices in Paypal. In this article, I will tell you how to get notifications about payments.

Getting data from the Paypal notification module

Create a new scenario and name it, for example, Paypal Watch Payments.

This is how my whole scenario looks like:

Получение уведомления о приходе денег Paypal через Integromat

Receiving payment notifications from Paypal with Integromat

In my case, it’s more complicated, but you need fewer modules to get things working in the beginning.

Create the first module Paypal -> New notification (Instant). This module will listen to all notifications that will come to your Paypal account.

Paypal модуль New notification

Paypal module New notification

The module will generate a Webhook URL. Copy the URL for further setup.

Модуль Paypal-> New notification

Module Paypal-> New notification

Next, go to your Paypal account -> Settings -> Seller Tools ->Instant payment notifications -> Update.

On the next page enable IPN and paste copied Webhook URL, save.

Настройка IPN в Paypal

Setting up IPN in Paypal

Now the Paypal module will receive all notifications from your account.

Let’s go back to the scenario. In my case, I need to filter out all notifications that are off-topic. I need to get notifications only related to my project.

Put a filter right after the module Paypal -> New notificaton

Проверка комментария в платеже Paypal

Checking a comment in a Paypal payment

This filter checks if the notification contains a specific comment in the Item name. If it does, the scenario continues to run.

For example, the comment could contain the following data: payment: nchfd43783bncndjn43

In the previous article, when invoicing, I recommended adding the Trello card ID to the comment, so now we able to use the card ID.  We only need to cut off everything unnecessary from the comment, namely payment: 

To do this, we use the Set variable module and the replace() function:

Убираем лишнее из комментария

Removing unnecessary text from the comment

With replace() function we:

  • look for “ payment:”.
  • replace it with an empty value.

The output is a clean Trello card ID.

Getting a card in Trello with payment

Using module Trello -> Get a card and the card ID from the previous module, we get all data for the card.

After that, you can send notifications to Telegram (I wrote about how to set up the bot here), examples of the notifications here. You can also write new data in Google Sheets, and so on.

I add all payments to Google Sheets, so you can work with them further with formulas.

  • If you need to add a payment to a specific row in a table, the best way is if that row already has a column with a Trello card ID. Then use the module Google Sheets -> Search Rows to find the right row with the card ID. Then create Google Sheets -> Update Row module, insert the row number from the previous Search Rows module, and insert the payment amount in the required column.
  • If you need to summarize several payments in a cell (previous payments with the current one), you can use this formula in the Set variable module:
Суммирование оплат в ячейке

Summing up payments in a cell


  • parseNumber() – the function that takes the data from the desired cell and converts it to a digital format with a dot separator.
  • Then we sum up the incoming sum with what is already in the cell.
  • The obtained result can be inserted into the next modules.

Other notifications

Notification of refunds

Sometimes there are refunds, and this notification also comes in the module Paypal -> New notification.

To understand that there was a refund, we need to make a router somewhere and put a filter on one of the branches with the Reason code variable. I put a router after the module Trello -> Get a Card, because then you can write the refund and its amount in this card.

Проверка возврата в Paypal

Checking the status of the refund in Paypal notification after the router. Reason Code: refund

Refund request notification

To catch this situation, we make a new branch in the router:

Статус возврата в Paypal

Paypal Status “Reversed”

Notification of a closed dispute

When a dispute is closed, catch it with the next branch in the router:

Статус закрытого спора

Closed dispute status in Paypal “Canceled_Reversal”

After these events, the data obtained can also be recorded in Google Sheets, send messages to Telegram, Trello, etc.

The remaining branch of the router (successful payment) can be marked as Fallback route.

What else you can add to the scenario

Post a comment in the Trello card about payments or refunds

Do it with the module Trello -> Create a Comment on a Card

Example of module settings:

How to receive payment notifications in Paypal with Integromat

Creating a comment about payment in the card

And this is what it will look like in Trello:

Комментарий о платеже в карточке

Payment comment on the card

Moving a card to a certain list

If you need to move a card to a certain list to create an invoice, then you need to move it somewhere after payment. In my case, it is the agent’s work list, for example, “Work Viktor”. In this list, an agent works on the paid orders.

To remove unnecessary actions for the agent, you can move the card right after the payment to the desired list with the module Trello -> Edit a Card:

Перемещаем карточку в нужный столбец после оплаты

Moving the card to the desired list after payment

  • Choose where to move a card (board and list).
  • Then we mark in which list to move: depending on who is added to the card using the switch() function. I wrote about this function here. ID lists and users can be set beforehand with the Set Multiple Variables module.
  • Select the position in the list. It is better to the top, as the most recent activity.

Set status in Trello card

In the custom fields of Trello, there is a type “Dropdown list”. You can create statuses in it that show the work on the order.

As part of the automation, you can put a status immediately after successful payment. In my case, this is either Paid or Partly Paid.

You can set the status in a custom field through the module Trello -> Set a Custom Field on a Card.

Выставление статуса в карточке Trello

Setting status in the Trello card

To set the status, you need to know the ID of the custom field and the ID of its values. The dropdown lists each option has its own ID.

You can find out the ID of each option through the board source code or the Trello module -> Get Custom Field Options.

Send an email to a client with a successful payment

Add module Email -> Send an Email, configure and mark email body, the sender, the server. I described a little more about this module here.

At the end of the scenario, I may have variations because of the type of payment, so I use many branches in the router to set the correct status and payment type in Google Sheets, depending on several conditions. I won’t elaborate here.

Вариации оплаты и заполненности полей

Payment and field filling variations

This is how the Paypal payment notification scenario works. I hope this article was useful. If anything is not clear, ask questions in the comments.

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